If users will access their WorkSpaces through a virtual private network (VPN), the connection must support a maximum transmission unit (MTU) of at least 1200 bytes. To use webcams with WSP, we recommend a minimum upload bandwidth of 1.7 megabits per second. To check the RTT to the various AWS Regions from your location, use the Amazon WorkSpaces Connection Health Check. If the RTT is between 250ms and 400ms, the user can access the WorkSpace, but the performance is degraded. If the RTT exceeds 375ms, the WorkSpaces client connection is terminated.įor the best performance for WorkSpaces Streaming Protocol (WSP), the RTT from the client's network to the Region that the WorkSpaces are in should be less than 250ms. If the RTT is between 200ms and 375ms, the performance is degraded. If the RTT is between 100ms and 200ms, the user can access the WorkSpace, but performance is affected. For more information, see IP address and port requirements for WorkSpaces.įor the best performance for PCoIP, the round trip time (RTT) from the client's network to the Region that the WorkSpaces are in should be less than 100ms. The network that the client device is connected to, and any firewall on the client device, must have certain ports open to the IP address ranges for various AWS services. Depending on your user-quality requirements for video resolution, more bandwidth might be required.
Amazon workspaces web access 480p#
We recommend planning for a minimum of 1 Mbps per simultaneous user watching a 480p video window. The client device must have a broadband internet connection. To provide your users with a good experience with their WorkSpaces, verify that their client devices meet the following network requirements:
Amazon workspaces web access license#
For a list of WorkSpaces that support web browser access, see "Which Amazon WorkSpaces bundles support web access?" in Client Access, Web Access, and User Experience.Ī web browser cannot be used to connect to Amazon Linux WorkSpaces.īeginning October 1, 2020, customers will no longer be able to use the Amazon WorkSpaces Web Access client to connect to Windows 7 custom WorkSpaces or to Windows 7 Bring Your Own License (BYOL) WorkSpaces. Alternatively, they can use a web browser to connect to WorkSpaces that support this form of access. Your WorkSpaces users can connect to their WorkSpaces by using the client application for a supported device.
Amazon WorkSpaces client network requirements
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